Mobile Device Intervention for Student Support Services in Distance Education Context – FRAME Model Perspective

Lalita S Kumar [], Biplab Jamatia [], A. K. Aggarwal [], S. Kannan [],
School of Sciences, Indira Gandhi National Open University []


This paper reports the findings of a study conducted to analyse the effect of mobile device intervention for student support services and to gauge its use for enhancing teaching – learning process as a future study in the context of offer of Distance Education programmes. The study was conducted with the learners of the coveted Post Graduate Diploma in Clinical Cardiology programme of Indira Gandhi National Open University. In order to illustrate the issues involved primarily in student support services and the mobile learning as a future course of action, it is proposed to apply the Koole's FRAME model. Questionnaire and interview methods are used to obtain a feedback. The findings are discussed and future direction of study is also indicated.

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e-learning, distance learning, distance education, online learning, higher education, DE, blended learning, MOOCs, ICT, information and communication technology, collaborative learning, internet, interaction, learning management system, LMS,

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