Exploring the Mechanisms for Assuring Quality of e-Learning Courses in UK Higher Education Institutions

Magdalena Jara [m.jara@ioe.ac.uk] and Harvey Mellar [h.mellar@ioe.ac.uk]
Institute of Education, University of London
20 Bedford Way, London WC1H 0AL

English Abstract

This paper reports on a research study aimed at understanding how dual mode higher education institutions in the UK approach the application of their internal quality assurance procedures to their online courses in order to allow them to assure and enhance their quality. The research strategy aimed to identify whether the procedures implemented were capturing the aspects that characterise online courses. A case study approach allowed an examination of the procedures as well as the features of the courses under study. The results indicate that the specific quality assurance procedures most affected by the online modality were module evaluations, student representation and team meetings. 

Spanish Abstract

Este artículo reporta la investigación realizada con el objetivo de comprender cómo instituciones tradicionales de educación superior en Inglaterra afrontan la aplicación de sus mecanismos internos de aseguramiento de calidad a sus cursos en línea, de manera que les permita asegurar y mejorar su calidad. La estrategia de investigación buscó identificar si los mecanismos usados eran capaces de capturar los aspectos característicos de los cursos en línea. El estudio de casos realizado permitió examinar estos mecanismos, así también como las características de los cursos estudiados. Los resultados indican que los mecanismos de aseguramiento de calidad más afectados por la modalidad en línea fueron las evaluaciones de cursos, los representantes estudiantiles y las reuniones de equipo.

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e-learning, distance learning, distance education, online learning, higher education, DE, blended learning, MOOCs, ICT, information and communication technology, collaborative learning, internet, interaction, learning management system, LMS,

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