Evaluating continuous assessment quality in competence-based education online: the case of the e-folio
Universidade Aberta and LEaD,
Universidade Aberta and CIE-UL,
Universidade Aberta and CIE-UL,
Universidade Aberta and LEaD,
Maria de Jesus Relvas,
Universidade Aberta and CEA-UL,
Maria do Carmo Teixeira Pinto,
Universidade Aberta and LEaD,
Universidade Aberta and CIE-UL
Universidade Aberta (UAb), being a distance teaching university, is particularly suited to tackle some of the recommendations concerning the assurance of accessibility to education expressed in the "Education and Training 2010" goals (European Commission, 2008a). Meanwhile, the University's strategic plan for 2006/2010 decided to implement a fully virtual innovative teaching and learning methodology. The pedagogical model (Pereira, Quintas-Mendes, Morgado, Amante & Bidarra, 2007) adopted by the University is "strongly dominated by the valuing of students' social and communal integration, personalized monitoring of their learning and the respect for the particular life experience of each student" (p.8). This pedagogical model, in use since 2007, is based on four cornerstones: 1) student-centered learning, 2) flexibility, 3) interaction and 4) digital inclusion, aligned with the key competences required for learners in this knowledge-based society (Directorate for Education, Employment, Labour and Social Affairs, 2002). According to the University pedagogical model (Pereira, 2007) "these principles guide the organization of instruction, planning, the design and management of activities for the students, the type of materials to develop and the nature of the assessment of competences" (p. 11, 12).
Student centered learning – at the core of the model is "the student as an active individual, builder of his own knowledge, engaged in and committed to his learning process within a learning community" (p. 12). In this way, students are enabled "to develop their autonomy and creativity, to acquire the capacity to monitor their outcomes and to plan their education, preparing them for lifelong learning" (p.12)
Flexibility – this cornerstone takes into account the fact that most UAb students are "adults with professional, familiar and civic responsibilities, active citizens in society" (p.13). For that reason, "the emphasis on asynchronous technologies makes it easier for students to manage online access time, individual research, study and exploration of subject and/or interaction with the teacher and the other students" (pp. 13, 14)
Interaction – going beyond traditional student-contents and student-teacher interaction, the University pedagogical model also strongly supports "student-student interaction through the creation of discussion groups within each virtual class" (p. 14).
Digital inclusion – this cornerstone is particularly important in the context of a fully virtual learning environment, such as the one offered. In this way, the University is promoting the development of competences in the use of information and communication technologies, especially in the case of adults who, even without having such ICT competences, wish to enrol in a higher education institution. In this context, being a student at Universidade Aberta is a factor for social inclusion, contributing to digital literacy (p. 14, 15). To facilitate this process, all UAb programs include a free introductory module, where new students acquire specific e-competences (Schneckenberg, 2008) necessary for online learning before starting their studies.
The dramatic changes that are taking place
at the University call for close monitoring of its implementation and for
applied research on online methodologies, which call for new open and distant
learning assessment strategies. For this reason,
a new research unit was created at the University: the Distance Education
Laboratory (LEaD – Laboratório de Educação a Distância). Some of the LEaD goals
include: applied research focused on virtual pedagogies; the development and
testing of pedagogical and technological innovative solutions; gathering,
, and disseminating knowledge in the area of
e-learning; promotion of advanced professional development for course designers
The "E-learning and Success" project is a 2 year (2007/2009) LEaD multidisciplinary project with four research teams focused on: development and testing of e-resources (group A); continuous assessment and competence development (group B); resources for foreign language teaching and assessment (group C); student success and satisfaction (group D).
The implementation of the new pedagogical model forced, and at the same time called for, the use of new assessment strategies aligned with the most recent paradigm for assessment design in online learning (Birenbaum, 2003; Brown, Bull & Pendlebury, 1997; Mateo & Sangra, 2007). To implement this change it is necessary that all teachers become knowledgeable in these new alternative approaches to assessment in higher education (Maclellan, 2004).
The current research, being part of a larger project, is focused on assessment issues concerning undergraduate education. The discussed pedagogical model calls for two main types of instruments to be used in undergraduate fully online courses: e-folios and p-folios. The e-folio "is a short digital document elaborated by the student and published online to be visualized by the teacher, and should clearly demonstrate that the student acquired or developed a given competence" (Pereira, et al. 2007, p. 19). Here are some examples of what an e-folio may include: a critical reflection about the student's own learning; a report about field work; a problem solving activity; a reading review; or the production of an artifact. Being introduced as an instrument for continuous assessment of the competences promoted in a particular curricular unit, students are expected to produce two or three e-folios per semester. The e-folios may be complemented by a p-folio that takes place in a face-to-face setting. The p-folio may take the form of "a set of questions defined by the teacher, or other forms, such as the presentation of a project or a report, according to the competences to be developed by the students" (Pereira et al. 2007, p. 19).
The presented assessment model consists of a combination of different assessment methods, including alternative forms of assessment (the e-folio). In this way, we are promoting the development of a Competence Assessment Program (CAP) (Baartman, Bastiaens, Kirscgner and van der Vleuten, 2007). According to these authors, "CAPs combine elements of the testing culture and the assessment culture. Newer forms of assessment are not regarded as alternative to traditional tests, but as complementary to them" (Baartman et al., 2007, p. 117). Using just one assessment instrument is insufficient to make a clear judgement about one's competence. It is necessary to conceptualize the assessment of competences by taking into account that they represent a complex concept that includes knowledge, skills, aptitudes and values. Thus, there is a clear need to develop a CAP including various assessment methods.
In order to implement this project it was fundamental to start by reflecting on the concept of competence to be adopted. The agreed, ongoing, construct for competence in use was based on the work of the DeSeCo project (Directorate for Education, Employment, Labour and Social Affairs, 2002) that presents competence as the capacity to successfully respond to individual, and societal, solicitations or to successfully perform a task or activity, requiring the mobilization of knowledge (both implicitly and explicitly), abilities, attitudes, emotions and values. Competence is defined as the capacity to respond to individual, or societal, demands in order to perform an activity or complete a given task (Lizzio & Wilson, 2004; Messick, 1984; Perrenoud, 1997, Tillema et al., 2000). Competences are observed as a result of individual's actions in a given context. They are developed through acting and interacting in both formal and informal educational or professional contexts, and require going beyond the mere reproduction of acquired knowledge. At its highest level, this conceptualization of competence implies to choose and adapt from within the acquired processes those ones necessary to solve an unknown complex task or problem (Rey, Carette, DeFrance and Kahn, 2005). Competences represent a complex web of knowledge, capacities and attitudes that need to be used in order to solve a problem (Perrenoud, 1997). Moreover, as LeBoterf (2005) points out, competences and competitiveness are two words with a related etymology: early in 1999, the Bureau International du Travail stated that the level of competence is one of the main advantages needed in a globalized market.
The assessment of competences also requires a renewed approach where knowledge, abilities and attitudes are integrated (Baartman et al., 2007). Necessarily, it should make use of a variety of different assessment strategies and tools (e.g., Chester, 2003; Dierick & Dochy, 2001; McConnell, 2004; Maclellan, 2004), so as to better assess performance in authentic activities that should be as similar as possible to the contexts in which the competences will be implemented. Furthermore, a strong emphasis to the diagnostic and formative characteristics of assessment should be given, so as to better promote the participants reflection and competence development.
In order to characterize the types of competences being developed and assessed at UAb within the scope of the newly adopted pedagogical model, group B created a framework comprising four main types of metacompetences: problem solving; group work; metacognitive; and fluency in ICT use (Table 1), supported by the adopted pedagogical model, the literature and the researchers as a reflection of their professional practice.
Table 1. Types of Competence
2. Compare/justify/confront/question perspectives/approaches/viewpoints
3. Decide/state/make judgements
4. Plan/organize/design an intervention/product/service
7. Plan/present a discourse (audio, video, text)
1. Share information and resources (documents, summaries, e-folios)
2. Exhibit solidarity/peer help
3. Promote group action/interaction (to make suggestions/proposals)
1. Reflect upon one's trajectory/ learning process/knowledge/goals
2. Analyze/identify gaps of knowledge/wrong turns/shortcomings
3. Self-questioning, explicit/describe learning obstacles
Fluency in ICT use
1. Efficient use of ICT tools
2. Plan/create products to be available online
Aims and Questions
The current project intends to research and develop the pedagogical model for undergraduate courses at Universidade Aberta, and to identify strategies that promote the students' learning and success. In particular, we are concerned with the development of instruments and approaches to continuous assessment, targeted at the promotion of specific competences. In this context, two main research questions were asked: 1) What relationship is there between the concept of competence being used in the e-folios and our current working definition? 2) What are the main characteristics of the e-folios?
The methodology used in the whole project is design-based research. Bereiter (2002) defines design-based research as any kind of research that produces findings that are fed back into further cycles of innovative design. The use of design-based research includes five main principles: (i) strategic investigation as an answer for identified problems; (ii) contextualized research focused on the identified problems; (iii) research targeted at innovation and practical applications; (iv) a practice conceived and oriented by research goals; and (v) the existence of research and assessment cycles for the planned interventions. Anderson (2005) specifically refers to the suitability of applying design-based research methods to educational innovation contexts, in general, and to distance education, in particular.
Next, we present (Figure 1) the Design Based Research (DBR) methodology used by the project's group B: continuous assessment and competences. Initially, there was a discussion among all research project team members, based on the literature review about the concept of competence and aiming its clarification in the university's online pedagogical model context.
Figure 1. Design Based Research Methodological Steps taken by "e-Learning and Success" Group B
After the group discussion and clarification around the concept of competence and the creation of the framework (Table 1), the second stage was focused on the analysis of a pool of 35 e-folios collected within a sample that several teachers voluntarily made available, representing seven different scientific areas: education (n=10), languages (n=10), culture (n=4), literature (n=3), natural sciences (n=2), economy (n=2), and documental sciences (n=4).
Simultaneously, the research team created an analysis grid centered on the following criteria: the course competences; the e-folio competences; types of competences; the assignment; types of tasks; assessment criteria; instructions; resources; timetable; and structure. This grid of analysis resulted from a previous exploration of a subset of e-folios, under the lenses of the theoretical framework and its application to didactical contexts, as well as from the presented research questions.
The ongoing process of re-evaluation of the framework, of the e-folios analysis and of the development of the analysis grid led to the final framework, to the conclusion of the DBR 1st cycle and to the launching of the next DBR cycle.
In order to triangulate data, the team was organized into smaller 3/4-person groups: each group analyzed a set of e-folios which was afterwards analyzed by another group. Finally, the results were discussed among the members of the team. During this phase, the group felt a strong need to recalibrate, discuss and upgrade the criteria being used to fill out the analysis grid and continuously readjust inter-codification.
Results and Analysis
The collected sample was constituted by 35 e-folios, as mentioned above. From this initial sample, 4 e-folios were excluded — 2 because they required the students' participation in an online discussion forum which was then assessed but is not in accordance with the adopted pedagogical model (Pereira et al., 2007), and 2 others because they were not considered to be assessing competences as they competences were defined by the group; instead, they merely required the students to follow a list of procedures.
The first major result is the fact that the group's definition of competence was always able to accommodate to the types of competences being assessed in the analyzed e-folios. However, our working definition of competence also proved to be considerably larger and to encompass a wider range of metacompetences than what is actually being assessed.
To answer our first research question concerning the relationship between the concept of competence being used in the e-folios and our current working definition, from the 31 e-folios included in the final sample all of them presented a concept of competence that was framed by our larger framework. From the assessed competences, 136 were included in the Problem Solving metacompetence, 0 in the Group Work, 3 in the Metacognitive and 3 in the Fluency in ICT use.
The absence of competences related to Group Work, in this analysis, is a direct consequence of the individual nature of the e-folio task. However, this metacompetence is promoted in other moments of the course, when the students are invited to participate and collaborate through the online forums, among themselves and with the teacher/tutor.
The reduced number of competences related to the Fluency in ICT use may be a consequence of the existence of a very large number of indirect requests related to ICT in this learning environment, consequently its use was not explicitly made or requested; in fact, only 3 e-folios contained them. Moreover, most of the sampled undergraduate degrees include Curricular Units specifically in the area of ICT, in accordance with the requirements of the Bologna Process (European Commission, 2008b), that have not been included in this sample and that are particularly targeted at the development of ICT competences.
Related to the Metacognitive metacompetence there were also only 3 e-folios assessing competences associated with the analysis of knowledge gaps. This may be due either to the fact that problem solving is more valued at the beginning of an undergraduate degree, or to the perceived difficulty felt by the teachers to assess metacognitive competences.
The large majority of the competences being assessed in the e-folios are framed by the metacompetence of Problem Solving. In particular, competence 1 (Table 2) was object of assessment in most of the analyzed e-folios (77%), appearing even more than once in several occasions. Competence 6 (Table 2) was the second most frequent competence, being assessed in a large number (45%) of the analyzed e-folios. Competences 3 and 7 were also assessed a reasonable number of times. Competences 2, 4, and 5 were all also assessed but less frequently.
Table 2. Frequency of observed competences
2. Compare/justify/confront/question perspectives/approaches/viewpoints
3. Decide/state/ make judgements
4. Plan/organize/design an intervention/product/service
in diverse contexts about
7. Plan/present a discourse (audio, video, text)
Finally, it was observed that there was a certain diversity concerning the types of competences being assessed in each e-folio: there were 5 e-folios that only assessed one type of competences, 10 e-folios that assessed two types, 11 e-folios that assessed three types and 5 e-folios that assessed four types. It is important to analyze up to which point this variability may be related to the nature of the task being asked, the scientific area, and/or the competences defined for each particular curricular unit.
To answer our second research question we attempted to create a descriptive characterization of the e-folios. Table 3 presents a summary of the main characteristics common to the sampled e-folios. As it might be expected, most of the e-folios included instructions related to the task at hand, the assessment criteria, and the needed resources.
Table 3. Characteristics of the e-folios
Instructions detailing the steps to take to complete the task
Instructions related to formal aspects
The types of tasks also constituted another source of variation. Table 4 presents a summary of tasks in the 31 analyzed e-folios. It is important to notice that some of the e-folios required more than one task (for example, an essay and a practical exercise). From this analysis, the pre-eminence of essay and practical exercises tasks become clear. This may be due to the fact that the gathered sample is mainly represented by e-folios from the social sciences and the language/literature/culture learning areas.
Table 4. Type of task of the e-folios
Essay (writing composition, reflection, analysis)
Practical exercise (application, demonstration)
Construction of an artifact (blog, pictures, poster, video, slideshow)
Critical comment (stating an opinion)
Project (designing a planned action)
Report (of fieldwork, of experimental work)
Reading review (reading guide summarizing the main ideas in a text/excerpt)
In 25 (81%) of the analyzed e-folios the students were required to make use of some kind of resource that was explicitly mentioned. Such set of resources are: texts included in the e-folio (6) (to contextualize or to be used as a tool for reading comprehension); other texts (12) (newspaper articles, research journal articles or book chapters/excerpts); links to external sources (10) (such as blogs, podcasts or videos); and a TV program. This description illustrates the teachers' preference for traditional types of written sources.
A large majority of the e-folios (26 representing 84% of the total sample) also made explicit several aspects concerning the way that the assessment was to be materialized, while 16% did not include any references to the assessment process. However, the assessment criteria were not always made explicit: in some cases only a scoring rubric was presented, while in others some of the content requirements were mentioned. The level of specification varied considerably.
To conclude, one final aspect of the e-folios that was considered for the analysis was the overall structure in which it it is organized. In particular, there was an attempt to clarify the constituting sections of each e-folio. The number of sections ranged from one to nine, in the cases with a higher number of specifications. Examples of the sections include: description of the activity; timetable; resources; objectives; competences; calendar; formal instructions; assessment criteria; estimation of student time required to complete the e-folio. Others presented a simpler structure, closer to a traditional written examination/test, and included only 2 to 4 sections (such as reading comprehension and written comprehension). In our sample, two subsets emerged: 61% of the e-folios contain four or less sections, while 39% of the e-folios are constituted by seven to nine sections. This appears to indicate two different conceptions of the way to present the e-folio to the students, one with a very structured and specified organization, and another exhibiting the opposite tendency, i.e. not valuing a detailed structure. As a matter of fact, the adopted pedagogical model (Pereira et al., 2007) is sufficiently open to allow a wide range of tasks and structures.
Conclusions and Implications
From the analyzed e-folios, it becomes clear that the assessed competences were all framed by the concept of competence assumed by this research group, although they are not always presented with a clear formulation. The most valued type of competence was clearly "problem solving". Within this metacompetence, most of the e-folios required the students to "gather and analyze information". The majority of them required the "synthesis of perspectives", while others asked the students to "plan and design a discourse", and demanded the students to "make judgements". Finally, few e-folios required students to "argument and discuss situations/cases", to "confront viewpoints", or to "design a project".
Although the assessment of the fluency in ICT use competence only appeared in a reduced number of e-folios, it is an underlined assumption to the concept of the e-folios, given their digital nature. Furthermore, several of the analyzed e-folios explicitly required online research tasks, while others required the use of diverse software, which is aligned with the "efficient use of ICT tools" competence (number 14 in Table 1). The absence of the metacompetence "group work" in the analyzed e-folios can be considered an expected result, given the individual nature of the work required in them.
In this sample of e-folios only a small number of situations promoting the assessment of metacognitive competences were observed. On the one hand, this may be due to the small sample and because the analyzed sample was drawn from curricular units belonging, in general, to the 1st year of several undergraduate degrees; on the other hand, the paradigm shift towards a student-centered learning environment is also recent at the University and probably responsible for the lack of investment in the development and assessment of metacognitive competences. Bearing in mind the fact that this is an exploratory study, we stress the relevance and need of increasing the sample size, particularly the number of e-folios from 2nd and 3rd year curricular units, as well as e-folios from other scientific areas.
The implemented pedagogical model (Pereira et al., 2007) has improved and expanded the possibility of using alternative assessment strategies. These new alternative assessment strategies can be implemented not only in the e-folios, but also in the types of resources and the tasks designed by the teachers. However, the e-folio is still a very recent tool, with only one year of implementation, and this fact may be responsible for the strong emphasis on textual based resources and essays. The use of textual based resources is often appropriate and recommended to develop problem solving types of competences. Nevertheless, it is expectable that in the future, with the development and consolidation of the change process, the variety of resources and types of tasks being used will increase considerably.
There is also a clear awareness from the teachers of the need to include information about their assessment practices in the e-folios. However, a lack of clarity about what to include about assessment seems to persist. This aspect is particularly relevant given its pertinence to student learning (Birenbaum, 2003; Brown, Bull & Pendlebury, 1997).
Moreover, there is not a clear structure pattern for the analyzed e-folios, disclosing several interpretations of what an e-folio may be. However, in particular areas such as foreign languages learning, the emergence of a pattern of e-folios with similar structures is apparent. Furthermore, based on the produced analysis, the authors believe that particular sections in the structure of the e-folios are especially important and ought to be explicit for the student performance and learning. These sections may include: the competences being assessed; the assessment and scoring criteria; the task that the students are expected to perform; and formal requirements to be met. This is mainly important in a distance learning framework, where the student is not physically present, and it becomes necessary to provide him with clear prompts about how to organize his/her work and so promote a student-centered learning environment (McConnell, 2004).
The implementation of the Bologna Process (European Commission, 2008b) has presented to higher education the difficult challenge of promoting and assessing the development of competences. This holds true for HE institutions in general, and for Distance Education in particular. With this project and especially with the e-folio tool we hope to contribute to bridge this gap with a tool that gives emphasis to the type of competences that are being developed and to the strategies that can be used to assess them.
Finally, the sharing of these preliminary results may assume a relevant role for the teachers who are currently using this new tool, or will be in the future, in order to promote a reflective analysis about their own assessment practices.
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This paper is a larger version of Pereira, et al. (2009). Evaluating continuous assessment quality in competence-based education online: the case of the e-folio, presented at European Distance and Elearning Network Annual Conference, in Gdansk, Poland