Distant Classmates: speech and silence in online and telephone language tutorials

Ursula Stickler [U.Stickler@open.ac.uk],
Carolyn Batstone [C.A.Batstone@open.ac.uk],
Annette Duensing [A.Duensing@open.ac.uk],
Barbara Heins [B.Heins@open.ac.uk]
The Open University; Walton Hall, Milton Keynes, MK7 6AA,
United Kingdom [http://www.open.ac.uk]

English Abstract

This paper presents findings from the Interaction Study Group, a team of four researchers based at the Open University (OU) investigating tutorial provision on beginners' distance language courses. Patterns of verbal interaction in online and telephone tutorials are investigated using social network analysis and gaps and silences between interaction turns are analysed using an ethnographic approach. The results lead to recommendations for tutor training and student preparation for online and telephone tutorials.

German Abstract

Dieser Artikel basiert auf Forschungsergebnissen der Interaction Study Group, einer vierköpfigen Forscherinnengruppe an der Open University (OU) in Großbritannien. Unter Zurhilfnahme der sozialen Netzwerkanalyse untersucht die Gruppe verbale Interaktionen in Online- und Telefontutorien aus dem Anfängersprachunterricht im Fernstudium. Zusätzlich wird ein ethnographischer Ansatz verwendet, um Pausen und Schweigephasen zwischen Interaktionszyklen zu analysieren. Aufgrund der bisherigen Ergebnisse der Studie, schlägt die Gruppe erste Richtlinien zur Weiterbildung von Online-TutorInnen und zur Vorbereitung von Studierenden auf den Online-Unterricht vor.

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Tags

e-learning, distance learning, distance education, online learning, higher education, DE, blended learning, ICT, information and communication technology, internet, collaborative learning, learning management system, MOOC, interaction, LMS,

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